Most new PrintCopyInfo errors stem from recent changes to network security protocols, operating system updates, or driver mismatches.
With the industry shifting toward Zero Trust network architecture, these new codes target permission and authentication failures. Error PCI-7021: Strict Token Validation Failure
The printer starts a duplex (two-sided) job, then stops halfway, showing 0xC991 . The paper exits blank. printcopyinfo error codes new
| Hex | Decimal | Meaning | Action | |-----|---------|---------|--------| | 0x00000000 | 0 | Success | No action | | 0x00000057 | 87 | Invalid parameter (e.g., copy count <1 or >hardware max) | Check requested copies, reduce to printer’s max | | 0x000007D1 | 2001 | Print processor error – copy data missing | Reinstall printer driver, check job size | | 0x000007D2 | 2002 | Collate not supported | Disable collation in print settings | | 0x000007D3 | 2003 | Memory overflow during copy generation | Split job into smaller copy sets | | 0x80004005 | -2147467259 | Unspecified failure – copy data corrupted | Restart spooler ( net stop spooler / net start spooler ) |
Most admins don’t realize that modern MFPs have a secret service menu. To access PrintCopyInfo verbose logging: Most new PrintCopyInfo errors stem from recent changes
Check for loose Ethernet cables, restart the router, or verify that the "Print Spooler" service in Windows is running and reset. Microsoft Support ⚙️ Mechanical and Hardware Failures (50–59 Series)
100.2 — Missing/invalid print profile Cause: Print job uses a deleted or corrupted profile (paper size, color settings). Fix: Recreate/select a valid print profile; clear cached profiles on client. The paper exits blank
The user entered an incorrect PIN or the job has expired from the secure queue. Common Causes:
Regularly check for and install firmware updates from the manufacturer’s official support site to prevent C and E class errors.
Below is a consolidated guide based on common values found in Windows printing subsystems and industry practice.