Do not guess. Open your phone dialer and enter *#*#2846579#*#* -> -> Version Info .
: Type *#*#2846579#*#* to instantly trigger the hidden ProjectMenu utility. Step 3 : Navigate to Venue Information →right arrow Version Info .
If you have exhausted all HiSuite Proxy fixes and still see "group version not match," it may be time to abandon HiSuite Proxy entirely and use the classic method (forced firmware install via USB OTG or SD card).
The most common cause of this error is omitting the supplemental packages. You cannot install a bare operating system without telling HiSuite how to configure your regional data. group version not match hisuite proxy
If you encounter the "group version not match" error, it might actually be caused by a network hijack in the background.
Mixing a Base firmware package from one EMUI version with a Cust or Preload package from another.
This error stops the installation process dead in its tracks, often after downloading the firmware packages. For many users, it signals a dead end. But in reality, it is a solvable compatibility issue between the firmware files you selected and the HiSuite Proxy tool. Do not guess
Note the (Region) and the Model Name (e.g., VOG-L29).
Look up your exact phone model index (e.g., ELS-N29 or similar model variations found in your phone settings).
Close your current instance of the official desktop synchronization utility. Step 3 : Navigate to Venue Information →right
This is the #1 cause. You might have downloaded a CUST package for version C432E6R6P1 but a Preload package for C432E5R5P1 . Even a single character difference in the CUST version (E6 vs E5) will trigger the error.
Which (the computer app) you have installed?
For Huawei and Honor users looking to update, downgrade, or change the region of their devices, is an essential, albeit technical, tool. When attempting to install new firmware, a common, frustrating error arises: "Group version not match" (sometimes seen as "Software Install Failed").
To resolve the error, I tried the following: